So here are a couple of things NOT to do after a crash. The first thing is don’t give a statement to the adjuster because the problem is, you might not understand the questions. There might be lack of clarity in your mind; you might be under prescription meds that have your thinking off. Don’t make statements to the adjuster without already having an attorney on board because you can say something—completely and inadvertently—that really messes you up.
Second, don’t lie under any circumstance. So if you need to come see an attorney and say, “I need to talk about this or I need to talk about that. I’m uncomfortable.” Any good attorney will meet with you confidentially and will discuss whatever your worries and concerns are. And any good attorney is going to tell you to go forward and tell the truth, but let’s flush all of that out while you are in a conference room with us confidentially.
Third, make sure you have a doctor, nurse, or medical care provider you believe in who feels right for you and do what they say. A lot of people skip appointments because they are too busy, or they think the physical therapy is uncomfortable and they don’t like it. The insurance companies will look for gaps in your treatment, and you can tell us all about, “I had a young child to take care of, my mother was ailing, and I had problems at work, etc.,” but insurance companies will pound on that. To the extent that you can, you really need to follow-up with the proper medical care and get it done as they say.