The at-fault driver's insurance adjuster is calling me. What do I do?

The quick answer to "what do I do if the at-fault driver's insurance adjuster is calling me?" is to call back if you are able. Be polite, but DON'T get into the details of your case until you have decided whether or not to hire an auto accident attorney. Also, know that the adjuster may be taping your conversation; in Maryland, they must get your permission first in order to do this. The adjuster may be calling to exchange information, give you a contact for making your claims, advise you about how to make a claim for your vehicle loss, or other reasons. So, the adjuster could be helpful. Again, however, if you’re going to use an experienced Hagerstown auto accident attorney, you really should speak with the attorney first. Typically, if we have clients hire us in these circumstances, we then contact the adjuster for the defendant and relay any information back to the client.

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What if the Insurance Adjuster Asks for a Statement?

If the insurance adjuster asks for a statement or your recorded description of what happened, think twice about doing so without an experienced Hagerstown auto accident attorney to advise you. There are several reasons for this. You might not understand the questions. There might be lack of clarity in your mind or you might be under prescription meds that have your thinking off. You can say something—completely inadvertently—that really messes your case up.

What if I Was in a Truck Crash, Not a Car Accident?

If you've been in a truck crash, see our specific instructions on what to do right away, as well as our video detailing how trucking accidents are decidedly different than car accidents.

Have You or a Loved One Been Injured in a Maryland Car Accident?

The experienced car accident lawyer team at the Poole Law Group wants to help you understand and protect your rights. Our tenacious lawyers are prepared to be your advocate from the moment you retain our services all the way through a trial if necessary.

We have offices in Hagerstown and Frederick, and we serve clients in Baltimore, Catonsville, Lutherville-Timonium, Towson, Hunt Valley, Potomac, Columbia, Germantown, Waldorf, Silver Spring, Ellicott City, Glen Burnie, Gaithersburg, Bethesda, Rockville, Dundalk, Severn, and Annapolis. Call the Poole Law Group at 301-790-3600 or contact us online for your free consultation.

D. Bruce Poole [email protected]

Maryland Personal Injury Attorney dedicated to truck and auto accident cases

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If you have a personal injury matter (e.g., car accident, truck accident, motorcycle accident, paratransit accident, traumatic brain injury, etc.), or other legal matter in the state of Maryland, feel free to call or email us to schedule a consultation.

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Offices

Hagerstown Office

29 W Franklin St
Hagerstown, MD 21740
Phone: 301-790-3600
Fax: 301-714-0082
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Frederick Office

19 N. Court St #101-A
Frederick, MD 21701
Phone: 301-790-3600
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